The following is a transcript of an actual phone conversation I had with a representative from my insurance company this afternoon.
Emma: Good afternoon. I'm calling with a question regarding a bill for my recent dental treatment. I've sent the bill on to your offices to be processed and I'm wondering when I'll be reimbursed.
Insurance company representative: Are you insured with our company?
Emma: Yes, that's why I'm calling.
(FYI: the issue with the bill has been taken care of)
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"She stopped, she looked at her brother. 'Isn't life,' she stammered, 'isn't life-.' But what life was she couldn't explain." Katherine Mansfield, The Garden Party
